Privacy Policy

updated 09/02/2024

This Privacy Policy describes how Laine's Domain, its affiliates and subsidiaries (collectively, “Laine's Domain”) as a business-to-business organization appropriately collects, uses, and shares the personal information of users of the Laine's Domain website. This Privacy Policy also explains the options you have to manage your Personal Information.

We may update this Privacy Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you here or by sending you an email.

What Personal Information Do We Collect?

We may collect or obtain the following categories of personal information:

Contact Information - your first name, last name, and email address through our contact form.

Records of correspondence; Information you provide to us when sending us a message through our contact form or by email.

Any other information you provide to us.

In addition to the above, we may also collect other information related to user interactions with our website (“Usage Data”). Much of this Usage Data, such as clickstream data and aggregate usage statistics, do not identify a particular individual. However, some of this Usage Data either alone or when combined or linked with your personal information, may allow your identity to be discovered. In such cases, we treat the combined data as personal information. In many cases, Usage Data are gathered automatically by systems or technology such as cookies.

Examples of Usage Data that may be collected by Laine's Domain include:

Details about your computers, devices, applications, and networks (including IP address, browser characteristics, device ID, cookie/session ID, authentication information, browser type/version, operating system/platform, and language preferences);

Activities on our websites , including your search terms, pages viewed, clicks, downloads, dates and times of visits, and other usage patterns.

How Do We Collect Information?

Information That You Give Us: Typically, we obtain information directly from you and you decide how much information to share with us.

Information Collected Automatically: When you use or interact with our websites and mobile applications, we receive and store 'sage Data'as described above. In most cases, this information is generated by various tracking technologies. While some of these technologies depend on the use of a cookie, visitors to the Laine's Domain website have the option of disabling cookies via their browser preferences. In the event you call customer service, that call may be recorded for quality assurance and training purposes.

We may also receive your Usage Data (as defined in Section 1 above) from data analytics providers.

How Do We Use Personal Information?

We may use the personal information we collect for one or more of the following business purposes:

Create, maintain, customize, and secure your account with us;

Provide our services including our website, and improve them over time;

Provide customer support, and respond to requests, questions, and comments, including monitoring and improving our responses;

Advertising, marketing, and selling our services;

Linking together or merging personal information with other personal information so that we may better understand your needs and inform you about our products, services, and programs;

Anonymizing and aggregating information for analytics and reporting purposes;

Help maintain the safety, security, and integrity of our website, offerings, databases, and other technology assets, and business;

Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our users is among the assets transferred;

Comply with and enforce applicable legal requirements;

As described to you when collecting your personal information;

For any other purpose with your consent.

How Do We Share Personal Information?

We may share the personal information we collect in one of the following ways:

Service Providers. We may disclose personal information to our service providers to perform functions on our behalf consistent with the descriptions set forth above (e.g. website hosting provider, customer relationship management provider) pursuant to written agreements with confidentiality, privacy, and security obligations.

Government Entities. We may disclose personal information as necessary or appropriate under applicable laws to comply with legal processes or requirements; respond to requests from public or government authorities; and protect our operations, rights and safety.

What Choices Do You Have About Your Personal Information?

In addition to the rights discussed in other sections of this notice, you may choose not to receive marketing communications from us by clicking on the unsubscribe link found in our marketing emails, or contacting us as specified in “Contact Us” below.

If you choose to no longer receive marketing information, Laine's Domain may still communicate with you regarding such topics as customer service, responses to inquiries, or other transactional, non-marketing related purposes.

What Security Measures Do We Use?

Laine's Domain implements physical, administrative, and technical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. We also contractually require that our suppliers protect such information from unauthorized access, use, and disclosure.

Data Retention and Erasure

Subject to applicable laws and as otherwise stated below, your personal information will be retained for as long as Laine's Domain has a legitimate reason to do so and will thereafter be deleted.

Links to Other Sites

Our websites and mobile applications may contain links to other sites for your convenience and information. These sites may be operated by companies not affiliated with Laine's Domain. Linked sites may have their own privacy policies, which you should review. Laine's Domain is not responsible for the content, privacy practices, or use of any websites that are not affiliated with Laine's Domain.

Children’s Data

Our websites and applications are not directed to children under 16, and we do not knowingly collect any personal information directly from children under 16. If you believe that we are processing the personal information pertaining to a child improperly, we take this very seriously and urge you to contact us using the information provided under the “Contact Us” section below.

California-Specific Privacy Policy

For California consumers, we collect personal information as defined by the California Consumer Privacy Act (CCPA), which is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal information does not include de-identified or aggregate information, publicly-available information that is lawfully made available from federal, state, or local government records, and information covered by certain sector-specific privacy laws.

We do not sell personal information. Our policy is that we do not and will not sell your personal information.

California residents have the right to: (1) request that we disclose what personal information we collect, use, disclose, and sell; (2) request deletion of personal information; and (4) not receive discriminatory treatment for exercising their rights under the CCPA.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. To designate an authorized agent that does not have power of attorney, please contact us by email at info@lainesdomain.com. We may require you to verify your identity as well as provide written authorization for the individual to make requests under the CCPA on your behalf.

Requests to Know

You have the right to request that we disclose the following information:

Specific pieces of personal information Laine's Domain has collected about you;

Categories of personal information Laine's Domain has collected about you, disclosed about you for a business purpose.

Categories of sources from which the personal information is collected;

Categories of third parties with whom Laine's Domain shares personal information.

Please see below for further details on making such request.

Request to Delete

You have the right to request that we delete personal information about you that we have collected and maintain, subject to certain exceptions. Please see below for further details on making such request.

Exercising Access, Data Portability, and Deletion Rights

To make a request to know and/or delete, please contact us by email at info@lainesdomain.com. Once we verify your request, we will respond appropriately.

Please note that only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request to know twice within a 12-month period.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

“Shine the Light”

California Civil Code Section § 1798.83 permits users of our websites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at info@lainesdomain.com. Please note, however, that Laine's Domain does not disclose personal information to third parties for their direct marketing purposes unless we have previously obtained your consent.

European Economic Area (EEA) Specific Rights

For individuals located in the EEA, we collect personal data as defined by the General Data Protection Regulation (“GDPR”), which data are any information which are related to an identified or identifiable natural person. If you are located in the EEA, you have the right to request access to, rectification, or erasure of your personal data, or restriction of processing or object to processing of your personal data, as well as the right to data portability, in accordance with applicable laws. The following is a summary of what these rights involve:

The right of access enables you to receive a copy of your personal data.

The right to rectification enables you to correct any inaccurate or incomplete personal data.

The right to erasure enables you to ask us to delete your personal data in certain circumstances, for example where it is no longer necessary for us to process it or if you consider it is being unlawfully processed. Your request can be refused if the processing is necessary to comply with an EU or Irish legal obligation or for the exercise or defense of legal claims.

The right to restrict processing enables you to ask us to halt the processing of your personal data in certain circumstances, for example if you want us to verify its accuracy or our legitimate interests in processing it.

The right to object enables you to object to your personal data being processed on the basis of our legitimate interests (or those of a third party). We will stop such processing unless there are compelling legitimate grounds for the processing or the processing is necessary for the exercise or defence of legal claims. You also have the right to object to us processing your personal data for direct marketing purposes.

The right to data portability enables you to request us to transmit personal data, that you provided to us, to a third party without hindrance, or to give you a copy of it so that you can transmit it to a third party.

However, these rights may not be exercised in certain circumstances, such as when the processing of is necessary to comply with a legal obligation or for the exercise or defense of legal claims. Any requests to exercise your rights should be addressed to info@lainesdomain.com.

We will respond to your request in writing, including by electronic means, within 45 days of receipt of your request. We may request proof of identification to verify your request. We have the right to refuse your request in some circumstances. You have the right to lodge a complaint with the Data Protection Authority, in particular in the Member State of your residence, place of work or place of an alleged infringement, if you consider that the processing of your personal data infringes the GDPR. A list of data protection authorities is available at http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm. Laine's Domain encourages you, however, to use its own internal procedure to resolve any concerns you may have about data privacy. To exercise this right please contact info@lainesdomain.com

The personal data that we collect from you may be transferred to, and stored at, a destination outside the EEA, for the purposes described above. Those countries may not provide an adequate level of protection under European data protection law for the processing of personal data. Due to the global nature of our business, your personal data may be disclosed to members of our group outside the EEA, including in particular in the USA. It may also be processed by personnel operating outside the EEA who work for us or for one of our suppliers who act on our behalf. We will ensure appropriate safeguards are in place to protect the privacy and integrity of such personal data. Please contact us if you wish to obtain information concerning such safeguards (see “Contact Us” below).

Contact Us

If you have any questions, concerns or requests related to this Privacy Policy, you can contact us:

By email:

info@lainesdomain.com

Through our contact form at lainesdomain.com/contact